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Privacy Policy

OUR POLICY

Welcome to the web site (the "Site") of Robin Technologies, Inc. ("Robin"). This Site is operated by Robin and has been created to provide information about our company and the Robin yard care services, whether accessible to you via web, mobile app or other platform (our services, together with the Site, are the "Services") by visitors and users of the Services ("you" and/or "your") This Privacy Policy sets out Robin's policy with respect to information, including in particular information which identifies you personally (known as 'personally identifiable information' in the USA or 'personal data' in the European Union, which together we'll call "Personal Data") and other information that is collected from visitors and users of the Services. Please read this privacy policy carefully so that you understand how we will treat your information. By using any of our Services, you confirm that you have read, understood and agree to this privacy policy. If you do not agree to this policy, please do not use any of the Services. If you have any queries, please email us at humans@robinautopilot.com

WHO WE ARE:

We are Robin Technologies, Inc (doing business as Robin), a Delaware corporation with our head office at 2216 Commerce Street, Dallas, TX 75201, United States. We will refer to the company as "Robin", "we", "us" and/or "our".

INFORMATION WE COLLECT:

When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below:

PERSONAL DATA THAT YOU PROVIDE THROUGH THE SERVICES:

We collect Personal Data from you when you voluntarily provide such information, such as when you contact us with inquiries, respond to one of our surveys, register for access to the Services or use certain Services, which typically includes your: (i) name; (ii) telephone number; (iii) email address; (iv) home address; (v) information about your home which you give us; (v) your payment details; (iv) your IP address; and (vi) any other personal information which you give us in connection with the Services. BY VOLUNTARILY PROVIDING US WITH PERSONAL DATA, YOU ARE CONSENTING TO OUR USE OF IT IN CONNECTION WITH THE SERVICES AND IN ACCORDANCE WITH THIS PRIVACY POLICY.

NON-IDENTIFIABLE DATA:

When you interact with Robin through the Services, we receive and store certain information which does not identify you personally (referred to as personally non-identifiable information). Such information is collected passively using various technologies. This includes: i. Technical or other details about any device which you use to access the Services, including: Internet and/or network connection; your Media Access Control (MAC); any device Unique Device Identifier (UDID) or equivalent; your operating system, browser type or other software; your hardware or mobile device details (including your mobile device type and number and mobile carrier details), if applicable; or other technical details. This is technical data about our users and their actions and patterns, which we do not believe identifies any individual; ii. Details of your use of our Services including, but not limited to: metrics information about when and how you use the Services; traffic data; and your geographical location data. Robin may store such information itself or such information may be included in databases owned and maintained by Robin's affiliates, agents or service providers. The Services may use such information and pool it with other information on an anonymized and generalized basis to track, for example, the total number of users of our Services, the number of visitors to each page of our Site and the domain names of our visitors' Internet service providers. It is important to note that no Personal Data is available or used in this process.

OUR USE OF YOUR PERSONAL DATA AND OTHER INFORMATION:

By providing us with the information about you discussed above, you consent for us and our subsidiaries and affiliates (the "Robin Related Companies") to use that information in the following ways: (1) to implement and monitor any Robin bookings which you make using our Services; (2) to share your Personal Data with Robin professionals in order to carry out your Robin bookings using our Services; (3) to ensure that content from our Services is presented in the most effective manner for you and for your computer or other device from which you access the Services; (4) to provide you with information, products or services that you request from us or which we feel may interest you; (5) to carry out our obligations arising from any contracts between you and us; (6) to allow you to participate in interactive features of our Services, when you choose to do so; (7) to notify you about changes to our Services; (8) to improve or modify the Services, for example based on how you use our Services; (9) to calculate conversion rates and other elements of Services' performance; and (10) for marketing purposes (which we discuss further below).

UPDATING YOUR INFORMATION:

If you are enrolled in the Service, you may change any of your applicable Personal Data by logging into your account. We encourage you to promptly update your Personal Data if it changes, as out-of-date Personal Data may negatively affect the quality of your experience.

OUR DISCLOSURE OF YOUR PERSONAL DATA AND OTHER INFORMATION:

Robin is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties, as set out below:

YARD CARE SERVICES:

We will share your Personal Data with yard care service providers as necessary for them to provide their yard care services to you.

BUSINESS TRANSFERS:

As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.

RELATED COMPANIES:

We may also share your Personal Data with the Robin Related Companies if we need to do so to fulfill this Privacy Policy.

AGENTS, CONSULTANTS AND RELATED THIRD PARTIES:

Robin, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function and under the same standards and protections as in this privacy policy.

LEGAL REQUIREMENTS:

Robin may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Robin, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.

AGGREGATED PERSONAL DATA:

In an ongoing effort to better understand and serve the users of the Services, Robin conducts research on its user demographics, interests and behavior based on the Personal Data and other information provided to us. This research will be compiled and analyzed on an aggregate basis, and Robin may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. Robin may also disclose aggregated user statistics in order to describe our Services to current and prospective business partners, and to other third parties for other lawful purposes in fulfillment of this privacy policy.

MARKETING AND ADVERTISING:

Robin and its affiliates may use Personal Data to contact you in the future to tell you about services we believe will be of interest to you. If we do so, each communication we send you will contain instructions permitting you to "opt-out" of receiving future communications. In addition, if at any time you wish not to receive any future communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below. We do not disclose personal information about identifiable individuals to advertisers, but we may provide them with aggregate and/or anonymized information about our users to help advertisers reach the kind of audience they want to target. We may make use of the information we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

YOUR CHOICES:

You can visit the Services without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Services.

WHERE AND HOW WE STORE YOUR PERSONAL INFORMATION:

The information that we collect from you will be held in servers in the USA. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this privacy policy.

UNSOLICITED INFORMATION AND PUBLIC FORUMS:

Please be aware that we do not accept unsolicited Personal Data unconnected with the Services and we will delete it as soon as we become aware you have sent us any such Personal Data (unless we are required to keep that Personal Data under this Privacy Policy). You are responsible for any public publishing of information including Personal Data (for example on a discussion forum). Please remember that this may mean third parties gaining access to that information, for which you will be responsible.

CHILDREN:

Robin does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through the Services. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on the Services without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to Robin through the Services, please contact us, and we will try to delete that information from our databases.

LINKS TO OTHER WEB SITES:

This Privacy Policy applies only to the Services. The Services may contain links to other web sites not operated or controlled by Robin (the "Third Party Sites"). The policies and procedures we described here do not apply to the Third Party Sites. The links from the Services do not imply that Robin endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.

REFERRALS:

You may choose to invite friends to join Robin by sending invitation emails via an invite feature. Robin stores the email addresses you provide so that the respondents may be sent reminders of the invitations. Robin does not sell these email addresses or use them to send any other communication besides invitations and invitation reminders. Recipients of invitations may contact Robin to request removal of their information from our database.

SECURITY:

Robin takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free; any transmission is at your own risk. In particular, e-mail sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Data to Robin via the Internet. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. Registered Robin users will have an account name and password which enables you to access certain parts of our Services. You are responsible for keeping them confidential. Please don't share them with anyone.

PUBLIC AREAS:

We may provide areas on the Service where you can publicly post information about yourself or can communicate with others such as on forums. This information may be accessible by other users and companies and may appear on other websites or web searches, and therefore this information could be read, collected, and used by others. We have no control over who reads your postings or what other users may do with the information you voluntarily post, so please use caution when posting any content or providing anything that could be deemed personal information.

OTHER TERMS AND CONDITIONS:.

Your access to and use of the Services is also subject to the Terms of Use at www.robinautopilot.com/terms

CHANGES TO ROBIN'S PRIVACY POLICY:

The Services and our business may change from time to time. As a result, at times it may be necessary for Robin to make changes to this Privacy Policy. Therefore, we may update this privacy policy from time to time (for example, to reflect changes in our business or the law). Any changes we may make will be posted on this page and we will highlight to you any material changes which we make. This Privacy Policy was last updated on the date indicated above. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the revised terms.

ACCESS TO INFORMATION; CONTACTING ROBIN:

To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via the Services. Please also feel free to contact us if you have any questions about Robin's Privacy Policy or the information practices of the Services. You may contact us as follows: humans@robinautopilot.com

COOKIES AND RELATED TECHNOLOGIES

The Robin platform uses cookies, tracking pixels and related technologies to provide our services. Cookies are small data files that are served by our platform and stored on your device. They enable us to identify your device when you move between different websites and applications, so that we can serve targeted advertising to you.

Last Updated: October 12, 2015